Product Information & Important Notices
Product Information
We take reasonable care to ensure that the product information displayed on our website is accurate and up to date. However, much of this information is supplied by manufacturers, suppliers and other third parties, and products, packaging, ingredients, formulations, nutritional information, warnings and labelling may change without prior notice.
We cannot guarantee that all product information displayed on our website will always be complete, current or free from errors where information has changed or has been supplied to us by a manufacturer, supplier or other third party.
Where information displayed on our website differs from the information supplied with the product, customers should refer to the current product packaging and contact us before using or consuming the product if clarification is required.
Ingredients, Allergens & Dietary Information
Customers should always read the product label and packaging carefully before consumption or use, particularly where they have an allergy, intolerance, dietary requirement or other sensitivity.
Ingredients, recipes and formulations can change. Customers should therefore not rely solely on product images, information from a previous purchase or historical product information when making decisions relating to allergies or dietary requirements.
Where required, mandatory food and allergen information will be made available in accordance with applicable UK food-information requirements. If you require specific information about a product before ordering, please contact us before completing your purchase.
Product Images & Packaging
Product images displayed on our website are for illustrative purposes only.
Manufacturers may change packaging, labels, bottle or container designs, colours, promotional markings, price-marked packaging and other visual features without notice.
The product delivered may therefore differ in appearance from the image displayed on our website. Product images should not be relied upon as an exact representation of current packaging.
This does not affect your statutory rights, including your right to receive goods that correspond with their description.
Alcohol – Age Restricted Products
Alcohol may only be purchased by persons aged 18 or over.
By purchasing an age-restricted alcoholic product, the purchaser confirms that they are legally old enough to purchase alcohol.
We operate age-verification procedures for alcohol orders and may use electronic or digital age-verification services where appropriate. Further proof of age may also be required in connection with delivery.
Alcohol will not be supplied where applicable age-verification requirements have not been satisfied. UK licensing guidance specifically addresses appropriate age-verification measures for remote alcohol sales and delivery.
Product Availability & Substitutions
Product availability may change without notice.
Where a product is unavailable, we will not intentionally substitute it with a materially different product without making this clear. Where substitutions are offered, customers retain their applicable consumer rights.
Prices & Promotions
Prices, promotions and product availability displayed on our website relate to our online store and may differ from prices, promotions or availability through other sales channels.
Offers and promotions are subject to availability and any applicable promotional terms.
Customer Responsibility
Customers are responsible for selecting products appropriate for their individual requirements and for reading and following any instructions, warnings, storage information, preparation guidance and other information supplied with the product.
Customers with allergies, intolerances, medical dietary requirements or other specific concerns should carefully check the current product information before consumption or use and seek appropriate professional advice where necessary.
Your Consumer Rights
Nothing contained on this Product Information page is intended to exclude, restrict or affect any rights available to customers under applicable UK consumer law.
Products supplied must meet applicable legal requirements, including requirements relating to goods being as described, of satisfactory quality and fit for purpose where applicable.